Raycon earbuds are recognized for their affordability; however, it can be frustrating when the sound consistently cuts out every minute. If you’re experiencing this issue, don’t worry—it’s not a major problem and can be addressed with a few troubleshooting steps. Let’s delve into the possible reasons behind your Raycon earbuds cutting out and how to resolve them.
Restart Your Earbuds
If your Raycon earbuds are experiencing sound interruptions, try restarting them. This can eliminate minor glitches that may be causing the problem. Follow these steps:
- Turn off both Raycon earbuds.
- Place the earbuds in the charging capsule and close the lid.
- After 20 to 30 seconds, remove the earbuds from the charging case.
Reset Your Earbuds
Resetting your earbuds is often the first step to resolve any issues. Follow these steps based on your Raycon model:
Raycon E25/E55:
- Turn off both earbuds.
- Hold down the power buttons on both left and right earbuds for over 30 seconds.
- The earbuds will restore to factory settings.
Raycon E50/E100:
- Turn off the earbuds.
- Delete your Raycon earbuds from the Bluetooth list on your phone.
- Press and hold both earbud buttons for more than 30 seconds, then place them in the case.
- Take both buds out of the case and wait for a few seconds. Repeat if needed.
Bluetooth Range
Ensure that your earbuds are within the 33 feet Bluetooth range of the connected device to prevent disconnection and sound issues. Obstacles like walls or curtains between the earbuds and the device can also cause sound interruptions.
Low Battery
If you’ve been using your Raycon earbuds for an extended period, low battery levels may result in unclear or interrupted sound. Fully charge both the earbuds and their charging case, which takes approximately 2 hours.
Re-Establish Connection
If the earbuds are not properly connected to your device, unpair and delete them from the Bluetooth list, then reconnect. Follow these steps:
- Ensure your earbuds are fully charged.
- Remove the earbuds from the charging capsule to activate pairing mode.
- In your device’s settings, select your Raycon earbuds and connect.
Update Firmware
Outdated firmware can cause various issues in your Raycon earbuds. Update the firmware to address sound, connection, and charging problems.
Enable and Disable Bluetooth
If the above solutions don’t work, enable and disable Bluetooth on your device multiple times to eliminate potential glitches.
By following these steps, you can troubleshoot and potentially fix the sound-cutting issue with your Raycon earbuds.
